Customer Center

FAQ Frequently Asked Questions

faq list
NO Subject
1 Airline > What is the valid period of the airline ticket?
2 Airline > What is confirmed fare and unconfirmed fare?
3 Airline > How can I register passport information?
4 Airline > The name in English on the passport has a space, how do I register it?
5 Airline > How can I pay for the ticket?
6 Airline > Payment confirmed and ticket issued
7 Airline > My passport has not been issued yet. Can I still make a reservation?
8 Airline > How long do refunds take and how is it processed?
9 Airline > How do I accrue airline mileage?
10 Airline > Child fare and infant fare